Terms and Conditions

AUTHMART® DIGITAL GOODS

TERMS AND CONDITIONS OF SALE & USE

IMPORTANT — PLEASE READ CAREFULLY. These Terms and Conditions (‘Terms’) constitute a legally binding agreement between you (‘Customer’, ‘User’, or ‘you’) and Authmart LTD (‘Authmart’, ‘we’, ‘our’, or ‘us’). By accessing authmart.shop, creating an account, or completing a purchase, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, you must not use our website or services.

ABOUT AUTHMART LTD

Authmart LTD is a United Kingdom-registered company (Company Number: 16471477) operating an e-commerce platform specialising in the sale of genuine, OEM-verified digital software licences. We operate globally and serve individual consumers as well as business customers across multiple jurisdictions.

Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Scope of Services

Authmart provides the following digital goods and services:

  • Genuine software licences for products including but not limited to QuickBooks Desktop, Microsoft Office suites, project management tools, and security utilities
  • OEM-verified product keys and activation codes
  • Instant and same-day electronic delivery via email or account dashboard
  • 24/7 customer support and after-sales technical assistance

Eligibility & Account Requirements

All products sold are non-tangible digital goods. By purchasing from us, you acknowledge that delivery is electronic and no physical shipment takes place.

3.1 Minimum Age

You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to make a purchase on authmart.shop. By placing an order, you represent and warrant that you meet this requirement.

3.2 Account Registration

To complete a purchase you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password confidential and not share it with any third party
  • Notify us immediately of any suspected unauthorised access to your account

Authmart reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

3.3 Business Customers

If you are purchasing on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

Product Listings, Descriptions & Pricing

4.1 Accuracy of Listings

We endeavour to ensure that all product descriptions, specifications, and pricing are accurate at the time of publication. In the unlikely event of a material error (including pricing errors), we will notify you and offer the option to proceed at the correct price or cancel the order without penalty.

4.2 Pricing

All prices displayed on authmart.shop are in US Dollars (USD) unless otherwise stated. Prices are exclusive of any applicable taxes or duties unless expressly stated. We reserve the right to change prices at any time without prior notice; however, the price applicable to your order is fixed at the time of checkout confirmation.

4.3 Promotional Offers

Promotional discounts, coupon codes, and bundle offers are subject to the specific terms displayed at the time of the promotion. Promotions cannot be combined unless explicitly stated.

4.4 Google Compliance

We comply with all google policies and work as an ideal organisation. Our protocols and methods allow comply with google safety and terms.

An order placed on authmart.shop constitutes an offer to purchase the selected digital goods. A binding contract is formed only upon our issuance of an order confirmation email. We reserve the right to decline or cancel any order at our discretion, in which case a full refund will be issued.

  • Step 1: Add product to cart and proceed to checkout
  • Step 2: Provide accurate billing and email address details
  • Step 3: Select payment method and complete payment
  • Step 4: Receive order confirmation email
  • Step 5: Receive digital product via email or account dashboard (typically instantly, up to 24 hours maximum)

Payment Terms

6.1 Accepted Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through PCI-DSS compliant third-party payment gateways. Authmart does not store your full card details.

6.2 Payment Security

All payment transactions are protected by SSL encryption. By submitting payment, you authorise Authmart to charge the applicable amount to your selected payment method.

6.3 Tax & VAT

Customers are responsible for any applicable taxes, VAT, duties, or levies imposed by their jurisdiction. Where required by law, Authmart will collect and remit VAT. UK customers may be subject to VAT in accordance with HMRC regulations.

6.4 Currency & Conversion

All transactions are processed in USD. Your bank or card issuer may apply currency conversion fees. Authmart is not responsible for exchange rate fluctuations or bank fees.

Digital Delivery Policy

All products are delivered electronically. Standard delivery is instant upon payment confirmation. In exceptional cases (payment verification, fraud screening), delivery may take up to 24 hours.

  • Delivery is made to the email address provided at checkout
  • Some products may also be accessible via your Authmart account dashboard
  • Customers are responsible for providing a valid, active email address
  • Customers should check their spam/junk folder if a delivery email is not received in the inbox
  • Authmart is not liable for non-delivery caused by an incorrect email address provided by the customer

If your product is not delivered within 24 hours, please contact our support team immediately at support@authmart.shop or call +1877-473-2078.

Licence Terms & Intellectual Property

8.1 Licence Grant

Upon delivery and subject to payment, Authmart grants you a non-exclusive, non-transferable licence to use the software product in accordance with the original software publisher’s licence agreement (‘End User Licence Agreement’ or ‘EULA’). Your use of the software is additionally governed by the relevant publisher’s EULA, which you are solely responsible for reading and complying with.

8.2 Restrictions

You must not:

  • Resell, sublicense, lend, share, or transfer any product key or licence to any third party
  • Attempt to reverse-engineer, decompile, or modify any software product
  • Use any product for unlawful purposes
  • Use a single-user licence on more devices than permitted by the publisher’s EULA

8.3 Authmart Intellectual Property

All content on authmart.shop, including but not limited to logos, text, graphics, layout, and brand elements, is the property of Authmart LTD and is protected by UK and international intellectual property laws. Unauthorised use is prohibited.

8.4 Third-Party Trademarks

Third-party product names, trademarks, and logos (including QuickBooks®, Intuit®, Microsoft®) are the property of their respective owners. Their use on authmart.shop is for identification purposes only and does not imply any affiliation with or endorsement by the respective trademark owners.

Refund, Exchange & Cancellation Policy

9.1 Nature of Digital Goods

Digital products are non-tangible and, once delivered and/or activated, cannot be returned. By completing a purchase, you acknowledge and accept this limitation.

9.2 No-Refund Default

All sales are final. Refunds are not provided once a product key, activation code, or download link has been issued.

9.3 Exceptional Refund Eligibility

Refunds may be considered solely in the following circumstances:

  • The product was not delivered within 24 hours of a confirmed order and our support team is unable to resend it
  • The product delivered is materially different from the product description on our website
  • The licence key or file provided is confirmed invalid or non-functional and our technical support team is unable to resolve the issue after reasonable attempts
Refund Claim Deadline: All refund requests must be submitted within 48 hours of the original purchase date. To request a refund, contact support@authmart.shop with your order number, registered email, a description of the issue, and any relevant screenshots or error messages.

9.4 Exchange Policy

Where a refund is not applicable, we will offer an exchange (replacement licence key or correct product) if you received an incorrect product. Exchanges are subject to verification by our support team.

9.5 Non-Refundable Situations

Refunds or exchanges will not be provided in the following cases:

  • Change of mind after purchase
  • Incompatibility with your hardware, operating system, or software environment not disclosed in the product description
  • Failure to read product descriptions or system requirements prior to purchase
  • Accidental or duplicate purchases
  • Delays caused by incorrect contact information provided by the customer

9.6 Consumer Statutory Rights (UK)

Customers based in the United Kingdom. Where you have expressly requested supply of digital content and acknowledged that your right of withdrawal will be lost upon delivery commencing, the right of withdrawal will not apply once the digital content has been delivered. Nothing in these Terms limits your statutory rights where applicable law prevents such limitation.

9.7 Chargebacks & Payment Disputes

We encourage customers to contact our support team before filing a chargeback or payment dispute. Initiating an unjustified chargeback may result in account suspension and permanent loss of access to purchased products. We comply with all legitimate chargeback and dispute resolution processes mandated by payment processors and applicable law.

Privacy & Data Protection

Authmart LTD is committed to protecting your personal data. Our full Privacy Policy is available at authmart.shop/policy/. The following summarises our key data practices:

10.1 Data We Collect

  • Identity data: full name, email address, billing address, phone number (optional)
  • Transaction data: products purchased, licence keys issued, payment reference numbers
  • Technical data: IP address, browser type, device information, cookies

10.2 Legal Basis for Processing

We process your personal data on the following legal bases under US/UK GDPR

  • Contractual necessity: to fulfil your order and deliver the product
  • Legal obligation: to comply with tax, accounting, and anti-fraud requirements
  • Legitimate interests: to prevent fraud and improve our services
  • Consent: for optional marketing communications

10.3 International Data Transfers

Where your data is transferred outside the UK or EEA (for example, to our payment processors or analytics providers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or adequacy decisions as recognised by the UK ICO.

10.4 Your Rights

Depending on your jurisdiction, you have rights including the right to access, correct, delete, restrict processing of, and port your personal data. You may also withdraw consent for marketing at any time. To exercise your rights, contact info@authmart.shop.

10.5 Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. Transaction records are typically retained for 7 years in accordance with UK tax law.

10.6 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. Authmart does not sell personal information to third parties. To exercise CCPA rights, contact info@authmart.shop.

10.7 Cookie Policy

We use cookies and similar tracking technologies on our website. You may manage cookie preferences through your browser settings.

Advertising Policy Compliance

Authmart LTD operates in compliance with Google policies and applicable advertising standards. Specifically:

  • All product listings are accurate and not misleading
  • Pricing shown in product listings matches the price charged at checkout
  • We do not engage in deceptive promotional pricing
  • Our return/refund policy is clearly disclosed and accessible
  • Contact information (email, phone, physical address) is accurate and operational
  • All landing pages linked from product listings are functional and match the advertised content
  • We do not engage in phishing, malware distribution, or deceptive practices
  • We do not make false representations about product authenticity or origin

Warranties & Disclaimers

12.1 Product Authenticity

Authmart warrants that all software licences sold are genuine, OEM-verified products sourced through legitimate channels. We do not sell counterfeit or pirated software.

12.2 Software Functionality

We do not warrant that software products will be free of bugs or errors, as these are the responsibility of the original software publishers. Our warranty is limited to the authenticity and initial functionality of the licence key.

12.3 Disclaimer of Implied Warranties

To the maximum extent permitted by applicable law, all products are provided on an ‘as is’ basis. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimer is prohibited by law.

Limitation of Liability

To the fullest extent permitted by applicable law:

  • Authmart’s total liability for any claim arising from or related to a purchase shall not exceed the amount paid by the customer for the specific product giving rise to the claim
  • Authmart shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunity
  • Authmart is not liable for any failure or delay caused by circumstances beyond our reasonable control, including but not limited to internet outages, payment processor failures, or force majeure events

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorised access to our systems, other user accounts, or associated networks
  • Introduce malicious software or conduct any activity that disrupts or damages our services
  • Use automated means (bots, scrapers) to access our website without our written consent
  • Engage in fraudulent chargebacks, payment fraud, or identity theft
  • Post false, misleading, or defamatory reviews or statements about Authmart

Third-Party Links & Services

Our website may contain links to third-party websites and services. These links are provided for convenience only. Authmart is not responsible for the content, privacy practices, or security of any third-party websites. Access to third-party sites is at your own risk.

Governing Law & Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

16.2 Jurisdiction

Subject to applicable mandatory consumer protection laws, any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16.3 Online Dispute Resolution

Contact our refund and dispute team available 24/7.

16.4 Alternative Dispute Resolution (UK)

UK customers may contact the UK’s certified ADR bodies if we are unable to resolve a complaint to your satisfaction. We will engage in good faith with any ADR process initiated by a consumer.

Amendments to These Terms

Authmart reserves the right to amend these Terms at any time. Any material changes will be posted on our website with an updated Effective Date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Refund & Exchange Policy (all available on authmart.shop), constitute the entire agreement between you and Authmart LTD with respect to your use of our services and supersede all prior communications or agreements.

Contact Information

Authmart LTD Company Number: 16471477 Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Customer Support:  support@authmart.shop General Enquiries: info@authmart.shop Phone (24/7 Toll-Free): +1877-473-2078 Website: www.authmart.shop Order Tracking: authmart.shop/order-tracking/

By making a purchase on authmart.shop, you acknowledge that you have read and agreed to these Terms and Conditions.

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